• HINDI
  • JaiTV
  • Login
Ganga News Today
  • HOME
  • INDIA
  • WORLD
  • ENTERTAINMENT
  • BUSINESS
  • FASHION
  • TECH
  • LIFESTYLE
  • SPORTS
  • OTHERS
    • PEOPLE
    • OPINION
    • BREAKING NEWS
    • INFO
    • SOCIAL
    • VIDEOS
No Result
View All Result
Ganga News Today
  • HOME
  • INDIA
  • WORLD
  • ENTERTAINMENT
  • BUSINESS
  • FASHION
  • TECH
  • LIFESTYLE
  • SPORTS
  • OTHERS
    • PEOPLE
    • OPINION
    • BREAKING NEWS
    • INFO
    • SOCIAL
    • VIDEOS
No Result
View All Result
Ganga News Today
No Result
View All Result
Home BUSINESS

Byju’s Faces High Refund Requests and Parental Dissatisfaction

by Ayushi
August 17, 2023
in BUSINESS
Byju Raveendran, the founder of edtech titan Byju’s, has pledged his home as well as those owned by his family members to raise money for paying employees as the company battles a cash crunch, the report said
X (Twitter)FacebookWhatsappTelegram

Internal data exclusively obtained by Moneycontrol reveals that Byju’s, the leading edtech startup, has witnessed more than half of its tuition center customers requesting refunds over the past two years. Between November 9, 2021, and July 11, 2023, a total of 43,625 refund requests were submitted to Byju’s Tuition Centers. Out of these, approximately 95% were processed by Byju’s, which has sold nearly 75,000 Tuition Center subscriptions in total.

 

Despite these findings, a Byju’s spokesperson has refuted the reported numbers, labeling them as “wildly inaccurate.” However, the spokesperson did not provide specific numbers to counter the data’s accuracy.

RelatedPosts

Vidyut Jammwal Joins the Spykar Movement with the Launch of Chico Fit

Digital Gold vs Physical Gold : Which is Better

Lava Announces Exciting Smartphone Offers; Agni 3 Available for as Low as ₹16,999

 

The surge in refund requests suggests a significant level of dissatisfaction among students and parents with the quality and structure of courses provided at Byju’s Tuition Centers. This poses a challenge for the edtech giant, which initially considered the Tuition Centers a growth driver but has since suspended expansion plans.

 

Moneycontrol interviewed parents of 15 students enrolled in Byju’s Tuition Centers to gauge their sentiments. Most parents shared concerns about various issues, including inadequate installation of CCTV cameras, irregular class schedules, manipulation of attendance records, and poor communication about class cancellations and refund processes.

 

In one instance, Moneycontrol gained access to a WhatsApp group consisting of parents who had enrolled their children at a specific Tuition Center. Frustration was evident in the group’s discussions, with parents expressing their desire for refunds and discussing strategies to bolster their refund appeals. Parents also reported facing unresponsiveness and discourtesy from Byju’s staff.

 

Despite these challenges, Byju’s has halted its expansion of new tuition centers this year, indicating a change in approach. This comes alongside other challenges for the company, including discontent among area business heads (ABHs) and ongoing negotiations for funding and debt repayment.

 

Byju’s initial focus on hybrid learning through its Tuition Centers aimed to create a network of centers across India. However, the challenges faced in managing offline classes highlight the complexities and importance of experienced personnel in the field, posing a unique set of challenges for the edtech industry leader.

Tags: Byju'sEdtechParental DissatisfactionRefund RequestsTuition Centers
Previous Post

RBI Predicts Temporary Surge in Inflation Due to Vegetable Prices

Next Post

Hizbul Terrorist’s Brother Waves Tricolour in J&K

Related Posts

Vidyut Jammwal Joins the Spykar Movement with the Launch of Chico Fit

Vidyut Jammwal Joins the Spykar Movement with the Launch of Chico Fit

May 29, 2025

Digital Gold vs Physical Gold : Which is Better

May 14, 2025
Lava Announces Exciting Smartphone Offers; Agni 3 Available for as Low as ₹16,999

Lava Announces Exciting Smartphone Offers; Agni 3 Available for as Low as ₹16,999

April 22, 2025
Sony India Launches its First 800 mm Super Telephoto Zoom G Lens

Sony India Launches its First 800 mm Super Telephoto Zoom G Lens

March 30, 2025
Duchess Kumari Debuts at PTAT, A Celebration of Heritage and Modernity

Duchess Kumari Debuts at PTAT, A Celebration of Heritage and Modernity

March 29, 2025
Want To Boost Your Credit Score Easily : What You Should Know

Want To Boost Your Credit Score Easily : What You Should Know

March 15, 2025
Next Post
‘I waved the Tiranga from my heart. There was no pressure from anyone...Saare jahaan se achha Hindustan humara, hum bulbule hain iske ye gulistan hamara’, Rayees Mattoo, brother of terrorist Javid Mattoo, says ahead of Independence Day.

Hizbul Terrorist's Brother Waves Tricolour in J&K

Recent News

Vidyut Jammwal Joins the Spykar Movement with the Launch of Chico Fit

Vidyut Jammwal Joins the Spykar Movement with the Launch of Chico Fit

May 29, 2025

Digital Gold vs Physical Gold : Which is Better

May 14, 2025
Truecaller Introduces Scamfeed : A User-Powered Defense Against Scams

Truecaller Introduces Scamfeed : A User-Powered Defense Against Scams

April 29, 2025
TVS Motor Company Unveils the Upgraded TVS Apache RR 310 with Advanced Features

TVS Motor Company Unveils the Upgraded TVS Apache RR 310 with Advanced Features

April 26, 2025
Lava Announces Exciting Smartphone Offers; Agni 3 Available for as Low as ₹16,999

Lava Announces Exciting Smartphone Offers; Agni 3 Available for as Low as ₹16,999

April 22, 2025
What Indian Car Lovers Can Expect from the VinFast VF 6

What Indian Car Lovers Can Expect from the VinFast VF 6

April 17, 2025
  • ABOUT
  • CONTACT
  • PRIVACY
  • ADVERTISE
  • Hindi – हिंदी
FOLLOW US

© Ganga News Today

Welcome Back!

Login to your account below

Forgotten Password?

Retrieve your password

Please enter your username or email address to reset your password.

Log In
  • Login
DTV
  • HOME
  • INDIA
  • WORLD
  • ENTERTAINMENT
  • BUSINESS
  • TECHNOLOGY
  • LIFESTYLE
  • SPORTS
  • FASHION
  • HEALTH
  • PEOPLE

© Ganga News Today

Go to mobile version